PRIVACY POLICY
LAST UPDATED: January 4, 2023.
Swisher International Group Inc., Swisher International, Inc. and its subsidiaries (collectively, the “Company,” “we,” or “us”) want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through:
Collectively, we refer to the Websites, Social Media Pages, emails, and offline business interactions as the “Services.”
This Privacy Policy does not apply to our employees or job applicants where the Personal Information we collect about those individuals relates to their employment or pre-employment role with us.
If you are a California employee, independent contractor or job candidate, you may access the Employee Privacy Notice here.
By using our Services, you are accepting the practices described in our Privacy Policy, including our use of cookies and similar online tools If you do not agree to the terms of this Privacy Policy, please do not use our Services. We reserve the right to modify or amend the terms of our privacy policy from time to time without notice Any changes to this Privacy Policy will become effective as of the “last updated” date set forth above. Your continued use of our Services following the posting of changes to these terms will mean you accept those changes.
If you are a resident of California, please see the Additional Information Regarding California Privacy Laws – Notice at Collection of Personal Information.
PERSONAL INFORMATION
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services collect Personal Information, including:
Collection of Personal Information
We collect Personal Information in a variety of ways, including:
We need to collect Personal Information in order to provide the requested Services to you or otherwise facilitate the transactions requested by you. If you do not provide the information requested, we may not be able to provide the Services. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Use of Personal Information
We use Personal Information for the following purposes:
Disclosure of Personal Information
We disclose Personal Information:
We may also use and disclose Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, to respond to requests from public and government authorities, to cooperate with law enforcement, to comply with subpoenas and court orders, and for other legal reasons; (b) to enforce our terms and conditions; and (c) to protect our rights, privacy, safety or property, and/or that of our subsidiaries, you, or others. We may use, disclose, or transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our assets or stock (including in connection with any bankruptcy or similar proceedings).
OTHER INFORMATION
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. The Services collect Other Information such as:
Collection of Other Information
We and our service providers may collect Other Information in a variety of ways, including:
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt out from receiving marketing-related emails from us on a going-forward basis by clicking on the “Unsubscribe” link in the footer of our emails and following the instructions.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out.
How you can access, correct or delete your Personal Information
If you are a California resident, please refer to the “Additional Information Regarding California” section at the end of this Policy for more information about the requests you may make under California laws.
THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link or embed. Embedded content from third parties may automatically collect information from you when you visit our pages with such content, and any and all information collected by such third parties are subject to their own privacy policies. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our subsidiaries.
In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook (including Instagram), Apple, Google (including YouTube), Twitter, Spotify, or any other app developer, app provider, social media platform provider, or operating system provider, including with respect to any Personal Information you disclose to other organizations through or in connection with our Social Media Pages.
THIRD PARTY ADVERTISING
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of twenty-one (21), and we do not knowingly collect Personal Information from individuals under 21.
JURISDICTION AND CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.
SENSITIVE PERSONAL INFORMATION
In very limited circumstances, subject to your consent where required by applicable law, we may ask you for Sensitive Personal Information. For example, in the event that you win a sponsored contest, we may ask you for your Social Security Number for the sole purpose of filling out a 1099 form. We only use and disclose such information to facilitate your requests, prevent fraud or other harm, and to comply with legal, audit, insurance and other similar requirements, and otherwise in accordance with applicable law. We take the confidentiality of this information very seriously (see also Security above) and have policies in place to limit access to such information on a need-to-know basis. We also have policies, processes and agreements in place to require that our employees and service providers treat such information accordingly.
Otherwise, unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise to us.
THIRD PARTY PAYMENT SERVICE
We may use a third party payment service to process payments made through the Services. If you wish to make a payment through the Services through a third party payment processor, your payment card information may be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use, and disclosure of your Personal Information.
UPDATES TO THIS PRIVACY POLICY
The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Depending on the nature of the change, we may contact you by email to inform you of the change or to request your consent to the change.
CONTACTING US
If you have any questions about this Privacy Policy, please contact us at privacy@swisher.com, or by writing to:
Swisher International, Inc.
459 E 16th St
Jacksonville, FL 32206
Attn: Privacy (Legal Dept.)
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
ADDITIONAL INFORMATION REGARDING CALIFORNIA PRIVACY LAWS - Notice At Collection of Personal Information
This notice and the options that follow apply only to residents of California.
This section applies only to California residents. In accordance with the California Privacy Rights Act (the “CPRA”), it describes how we collect, use and share personal information of California residents in operating our business, and their rights with respect to that personal information. In the event of a conflict between this section of our Privacy Policy and the rest of our Privacy Policy, this section will take priority for residents of California.
This Privacy Policy does not apply to our employees or job applicants where the Personal Information we collect about those individuals relates to their employment or pre-employment role with us. If you are a California employee, independent contractor or job candidate, you may access the Employee Privacy Notice here.
Collection of Personal Information
We plan to collect, and have collected within the preceding 12 months, the following categories of Personal Information:
Sources of Personal Information
We collect this Personal Information from you and from other categories of sources described in the “From Other Sources” section of our Privacy Policy.
Purposes for the Collection, Use, Sharing or Other Disclosure of Personal Information
As described above, we may use this Personal Information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including, for example, to: develop and improve our products and services; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions, such as internal investigations; comply with law, legal process, and internal policies; maintain records; and exercise and defend legal claims.
Use of Sensitive Personal Information
In very limited circumstances, subject to your consent where required by applicable law, we may ask you for Sensitive Personal Information. For example, in the event that you win a sponsored contest, we may ask you for your Social Security Number for the sole purpose of filling out a 1099 form. We only use and disclose such information to facilitate your requests, prevent fraud or other harm, and to comply with legal, audit, insurance and other similar requirements, and otherwise in accordance with applicable law. We take the confidentiality of this information very seriously (see also Security above) and have policies in place to limit access to such information on a need-to-know basis. We also have policies, processes and agreements in place to require that our employees and service providers treat such information accordingly.
Otherwise, unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise to us.
Disclosure of Personal Information
We disclose Personal Information to the following categories of third parties:
The following chart details which categories of Personal Information we disclose to third parties, and the categories of such third parties, for our operational business purposes, including within the 12 months preceding the date this Privacy Policy was last updated. The chart also details the categories of Personal Information that we “share” with third parties for purposes of cross-context behavioral or targeted advertising, and the categories of such third parties, including within the 12 months preceding the date this Privacy Policy was last updated.
Categories of Personal Information |
Disclosed to Which Categories of Third Parties for Operational Business Purposes |
Shared with Which Categories of Third Parties for Cross-Context Behavioral or Targeted Advertising |
Identifiers |
Subsidiaries; Service Providers; Ad Networks; Social Networks; Contest Sponsors |
Ad Networks; Social Networks |
Customer Records Information |
Subsidiaries; Service Providers |
N/A |
Protected Class Information |
Subsidiaries; Service Providers |
N/A |
Transaction Information |
Subsidiaries; Service Providers |
Ad Networks |
Online Use Information |
Subsidiaries; Service Providers; Ad Networks; Social Networks; Contest Sponsors |
Ad Networks |
Geolocation Data |
Subsidiaries; Service Providers; Ad Networks; Contest Sponsors |
Ad Networks |
Audio/Video Data |
Subsidiaries; Service Providers |
N/A |
Employment Information |
Subsidiaries; Service Providers |
N/A |
Inferences |
Subsidiaries; Service Providers; Ad Networks |
N/A |
Sensitive Personal Information |
Service Providers |
N/A |
Other than as set forth in this Privacy Policy, we do not sell or share for cross context behavioral advertising Personal Information as defined under applicable law. We have not engaged in such activities in the 12 months preceding the date this Privacy Policy was last updated. We do not knowingly “sell” the Personal Information of minors under 16 years of age.
Retention Period
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include:
Your Privacy Rights and How to Exercise Them
As a California resident, you have certain rights related to your personal information, which are detailed below. We encourage you to invoke these rights if you wish to. Rest assured that we will not discriminate or retaliate against you for doing so.
To make a privacy request, please visit us at this link or contact us at privacy@swisher.com or 800-843-3731. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request. In some instances, we may decline to honor your request where the law or right you are invoking does not apply or where an exception applies. In some cases, our Privacy Policy might answer your questions in a way that is accurate for you personally. In that case we might send you a copy of our Privacy Policy to answer your questions. We may need to request additional Personal Information from you, such as name, email address, and billing/shipping address, in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your Personal Information.
If you make a request to delete, we may ask you to confirm your request before we delete your Personal Information, and we might retain a back-up of your Personal Information to the extent allowed by applicable law, for example as necessary to preserve the integrity or security of our systems or for other purposes that are aligned with our general consumers’ expectations.
You may make a request on behalf of a child who is under 13 years old if you are the child’s parent or legal guardian.
To request to opt out of any future sharing of your Personal Information for purposes of cross-context behavioral advertising, visit the Network Advertising Initiative opt out page or the DAA’s WebChoice tool.
Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.
Authorized Agents
If you are a California consumer and an agent makes a request on your behalf, we may require:
If an agent wants to make a request to opt-out of the sale or sharing of your Personal Information on your behalf, we may only ask for the documentation specified in items (1) and (3.a) above.
Right to Non-Discrimination
You have the right to be free from unlawful discriminatory treatment for exercising your rights under the CCPA.
If you have questions or concerns about our privacy policies and practices, besides your right to know or right to delete, which are explained above, you may contact us using the information in the “Contacting Us” section above.
Last Updated
This Privacy Policy was last updated on the “LAST UPDATED” date set forth at the top of this policy.